This ChengRouter User Agreement ("Agreement") is a legal contract between you and the ChengRouter Team ("we", "us", "our") regarding your use of ChengRouter services.
Please read this Agreement carefully. By using the Service, you acknowledge that you have read, understood, and agreed to be bound by its terms.
This Agreement applies alongside our Privacy Policy.
Effective Date: February 4, 2025
Last Updated: February 4, 2025
ChengRouter provides cloud-based software subscription and license management services, including:
You must provide accurate information and maintain the security of your account. You are responsible for all activities under your account.
Subscriptions auto-renew unless cancelled. Payments are processed by Stripe; we do not store full payment card details.
You are granted a limited, non-exclusive license. Reverse engineering, cracking, or unauthorized resale is prohibited.
Each device requires separate license activation. Licenses are bound to your account and specific devices.
License activation requires:
The number of devices you can activate simultaneously depends on your subscription plan. You may deactivate devices at any time through your account settings.
Licenses are non-transferable. You may not sell, lease, or transfer licenses to third parties without our explicit written consent.
You agree not to:
You are solely responsible for any content you upload or transmit through the Service. You must ensure you have the necessary rights and permissions for such content.
We reserve the right to investigate suspected violations and take appropriate action, including account suspension or termination, without prior notice.
The Service and its contents belong to us. You retain ownership of your personal data.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
We do not guarantee that the Service will be:
We are not responsible for the availability, performance, or policies of third-party services (such as payment processors), though we strive to work with reputable providers.
To the maximum extent permitted by law, our total liability to you for any claims arising from or related to the Service shall not exceed the total amount you paid us in the 12 months immediately preceding the event giving rise to liability.
In no event shall we be liable for:
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, network failures, or other force majeure events.
You may terminate your account at any time through your account settings. Upon termination, you will lose access to the Service at the end of your current billing period, unless you request immediate cancellation.
We reserve the right to suspend or terminate your account immediately, without prior notice, if:
Upon termination of your account:
Sections relating to intellectual property, limitation of liability, dispute resolution, and payment obligations shall survive termination of this Agreement.
14-day full refund for first-time subscriptions. 7-day refund window for renewals.
This Agreement is governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.
In the event of any dispute, controversy, or claim arising out of or relating to this Agreement:
To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action or representative action.
We reserve the right to modify, update, or revise this Agreement at any time. We will make reasonable efforts to notify you of material changes.
We will notify you of changes through one or more of the following methods:
Changes will become effective 30 days after notification, unless otherwise specified. For material changes that reduce your rights, we will provide at least 30 days' advance notice.
Your continued use of the Service after the effective date constitutes acceptance of the modified Agreement. If you do not agree to the changes, you may terminate your account before the changes take effect.
You may request to view previous versions of this Agreement by contacting us.
This Agreement, together with our Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and us regarding the Service.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
You may not assign or transfer this Agreement or your account without our prior written consent. We may assign this Agreement to any affiliate or successor without restriction.
Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between you and us.
This Agreement is provided in multiple languages for your convenience. In the event of any inconsistency or conflict, the Chinese version shall prevail.
Email: support@chengrouter.com
Hours: Weekdays 9:00-18:00 (UTC+8)
Important Note
This is the web-based version of our User Agreement. Using the service implies consent to all terms.